pk75 Privacy Policy

1. About This Privacy Policy

This Privacy Policy ("Policy") describes how pk75 ("we", "us", "our") collects, processes, stores, and discloses personal data relating to users ("you", "your") of the pk75 website, mobile platform, betting services, casino games, and all related services (collectively, the "Platform").

By registering a pk75 account, making a deposit, or using any feature of the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with any aspect of this Policy, you should not use the pk75 Platform.

This Policy should be read in conjunction with the pk75 Terms & Conditions, which govern your use of the Platform generally. In the event of any inconsistency between this Policy and the Terms & Conditions in relation to privacy matters, this Policy shall prevail.

2. Personal Data We Collect

2.1 Registration Data

When you create a pk75 account, we collect: your full legal name (as it appears on your CNIC or passport), your email address, your mobile phone number, your date of birth, your residential country (Pakistan), and the password you choose for your account (stored in encrypted, hashed form — never in plain text).

2.2 Identity Verification (KYC) Data

To comply with our obligations regarding age verification and fraud prevention, pk75 collects: a copy of your CNIC (front and back) or Pakistani passport photo page, a selfie photograph, and where requested, supplementary proof of address documents (such as a utility bill or bank statement). This data is handled with heightened security controls given its sensitive nature.

2.3 Financial Transaction Data

When you make deposits or withdrawals on pk75, we collect transaction records including: the payment method used (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa/Mastercard, or USDT TRC20), transaction amounts in PKR, transaction timestamps, and payment provider reference numbers. We do not store full card numbers or complete mobile wallet credentials — these are processed directly through the relevant payment provider's secure systems.

2.4 Gaming Activity Data

We maintain records of your gaming activity on the Platform, including: bets placed, games played, session durations, win and loss history, and bonus usage. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.

2.5 Technical & Device Data

When you access the pk75 Platform, we automatically collect: your IP address, device type and operating system, browser type and version, session timestamps, pages visited, and referring URLs. This data is used for Platform security, fraud detection, and performance optimisation.

2.6 Communications Data

If you contact pk75 support, we retain records of that correspondence — including emails, chat transcripts, and any attachments — for the purpose of providing support and resolving disputes.

3. How We Use Your Personal Data

pk75 uses the personal data described above for the following purposes:

• Account Management: Creating and maintaining your pk75 account, authenticating your login, and managing your account preferences and balance.
• Identity Verification: Completing KYC checks to confirm your age (18+), identity, and payment method ownership before processing withdrawals.
• Payment Processing: Facilitating PKR deposits and withdrawals through JazzCash, Easypaisa, and Pakistani bank channels.
• Fraud Prevention & Security: Detecting and preventing fraudulent activity, account takeovers, money laundering, and misuse of promotional offers.
• Responsible Gaming: Monitoring gaming patterns to identify potentially at-risk behaviour and applying responsible gaming tools where appropriate.
• Customer Support: Responding to support queries, processing complaints, and resolving betting disputes.
• Legal Compliance: Maintaining records required by applicable legal and regulatory obligations.
• Platform Improvement: Analysing aggregated, anonymised usage data to improve Platform performance, game offerings, and user experience.
• Direct Communications: Sending you service-related communications (account notifications, security alerts, transaction confirmations). Marketing communications are sent only with your explicit consent and you may opt out at any time.

4. Legal Basis for Processing

pk75 processes your personal data on the following legal bases:

• Contractual Necessity: Processing your registration data, KYC data, and financial transaction data is necessary to perform our contractual obligations to you under the pk75 Terms & Conditions.
• Legal Obligation: Processing for identity verification, age verification, and fraud prevention is required by applicable legal and regulatory obligations.
• Legitimate Interests: Processing for Platform security, fraud detection, and service improvement is conducted on the basis of pk75's legitimate interest in operating a secure and high-quality platform, balanced against your privacy rights.
• Consent: Where we process data for marketing communications or optional features, we do so on the basis of your explicit consent, which you may withdraw at any time.

5. Sharing Your Personal Data

pk75 does not sell your personal data to third parties. We may share your data with the following categories of recipient only to the extent necessary for the stated purpose:

• Payment Providers: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa/Mastercard networks, and USDT processing services — solely to process your transactions.
• Identity Verification Providers: Third-party KYC service providers used to verify the authenticity of identity documents submitted during account verification.
• Game Software Providers: The operators of specific games available on the Platform may receive anonymised session data necessary for game functionality and RNG certification.
• Legal & Regulatory Authorities: Where we are required by law, court order, or regulatory requirement to disclose data to governmental or law enforcement authorities.
• Fraud Prevention Services: Shared databases used to identify patterns of fraudulent activity across multiple platforms.

All third-party recipients are required to handle your data in accordance with applicable data protection requirements and are prohibited from using it for any purpose beyond the specific task for which it was shared.

6. Cookies & Tracking Technologies

pk75 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. We use the following categories of cookies:

• Strictly Necessary Cookies: Required for the Platform to function — including maintaining your login session and storing your language preferences. These cannot be disabled.
• Performance Cookies: Collect anonymised data about how users interact with the Platform to help us identify performance issues and improve user experience.
• Functional Cookies: Remember your preferences (such as game display settings) to provide a more personalised experience on return visits.
• Security Cookies: Used for fraud detection, session integrity checks, and protection against cross-site request forgery.

You can control non-essential cookies through your browser settings. Note that disabling cookies may affect the functionality of certain Platform features, including persistent login sessions.

7. Data Retention

pk75 retains your personal data for as long as your account is active and for a period thereafter as required by applicable legal and regulatory obligations. Specific retention periods are as follows:

• Account Registration Data: Retained for the duration of your account and for a minimum of 5 years following account closure.
• KYC Documents: Retained for a minimum of 5 years following account closure, in compliance with anti-money-laundering record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of 5 years from the date of each transaction.
• Gaming Activity Logs: Retained for 3 years following account closure.
• Support Communications: Retained for 2 years from the date of the relevant interaction.
• Technical Logs: Retained for 12 months on a rolling basis.

Following the expiry of the applicable retention period, data is securely deleted or anonymised.

8. Data Security

pk75 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the pk75 Platform — the same standard used by major Pakistani banks including HBL, UBL, and Meezan Bank for internet banking.
• Passwords stored using one-way cryptographic hashing — pk75 staff cannot view your password in plain text under any circumstances.
• Role-based access controls restricting internal access to personal data on a strict need-to-know basis.
• Regular security assessments and penetration testing of the Platform infrastructure.
• Two-factor authentication available to users for additional account security.

While pk75 takes all reasonable precautions to protect your data, no internet transmission or storage system can be guaranteed 100% secure. In the event of a data breach that poses a risk to your rights, pk75 will notify affected users in accordance with applicable requirements.

9. Your Privacy Rights

You have the following rights in relation to the personal data pk75 holds about you. To exercise any of these rights, contact us at the details in Section 13.

• Right of Access: Request a copy of the personal data pk75 holds about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal data in your pk75 account.
• Right to Erasure: Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to Restriction: Request that pk75 temporarily suspend processing of your data in certain circumstances.
• Right to Data Portability: Receive a copy of the personal data you provided to pk75 in a structured, commonly used format.
• Right to Object: Object to processing based on legitimate interests, including for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Please note that some rights are subject to limitations — for example, the right to erasure cannot override legal obligations to retain KYC and transaction records for a minimum period.

10. Children's Privacy

The pk75 Platform is strictly for individuals aged 18 and over. pk75 does not knowingly collect personal data from individuals under 18. Age verification is a mandatory step in the account registration and KYC process. If pk75 becomes aware that personal data has been collected from a person under 18, that account will be immediately closed, the data will be deleted, and any deposits will be returned to the payment source.

If you are a parent or guardian and believe your child may have registered a pk75 account, contact us immediately at the details provided in Section 13.

11. International Data Transfers

pk75 operates and stores data on servers located in jurisdictions that may differ from Pakistan. Where personal data is transferred internationally — for example, to KYC verification providers or game software operators — pk75 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy.

Such safeguards may include contractual data protection clauses, vendor security assessments, and data minimisation practices that limit the scope of data shared with any international recipient.

12. Changes to This Privacy Policy

pk75 reserves the right to update this Privacy Policy at any time. The most current version of this Policy will always be accessible on this page, and the "Last updated" date will be revised accordingly. Where changes are material — meaning they significantly affect your rights or the way pk75 processes your data — we will notify you via the email address registered to your pk75 account prior to the changes taking effect.

Continued use of the pk75 Platform following notification of a material change constitutes your acceptance of the revised Policy.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or need to raise a privacy-related concern, you may contact pk75 as follows:

• Email: [email protected] (plain text — not a clickable link)
• Subject line: "Privacy Request – [Your Account Username]"
• Support hours: 09:00 – 01:00 PKT (UTC+5), 7 days a week

We aim to acknowledge all privacy-related requests within 3 business days and to resolve them within 30 days. Complex requests may take longer, in which case we will notify you of the extended timeline and reason for the delay.